--- title: Charging the Card in Case of No-Show or Last-Minute Cancellation description: Open the Reservation & Update Status Check the Cancellation Time Warning Choose to Charge or Cancel Cancel Without Charging (Optional) This process ensures a transparent and flexible approach to handl --- [Skip to content](https://help.tablein.com/charging-the-card-in-case-of-no-show-or-last-minute-cancellation#main-content) ![tablein\_logo\_gold](https://help.tablein.com/hs-fs/hubfs/tablein_logo_gold.png?width=85&height=21&name=tablein_logo_gold.png) - [Add new restaurant](https://www.tablein.com/signup) Open main navigation Close main navigation - [Add new restaurant](https://www.tablein.com/signup) - [Account access](https://admin.tablein.com/) [Account access](https://admin.tablein.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Tablein self service portal](https://help.tablein.com/?hsLang=en) 2. 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[No show / late cancellation fee](https://help.tablein.com/prepayments-events?hsLang=en#no-show-late-cancellation-fee) # Charging the Card in Case of No-Show or Last-Minute Cancellation ### **How to Charge a Card in Case of a No-Show** 1. **Open the Reservation & Update Status** - Locate the guest's reservation in the system. - Change the status to **"Cancelled"** or **"No-Show"**, depending on the situation. 2. **Check the Cancellation Time Warning** - If the cancellation occurs **within the restricted timeframe** (less than X hours as per your policy), the system will display a **warning** to indicate whether the charge can be applied. 3. **Choose to Charge or Cancel** - Select whether you want to **charge the card** or **cancel without charging**. - If you choose **"Charge Card"**, a new window will appear where you can: - **Enter the fee amount** (cannot exceed the pre-set maximum). - **Specify the reason** for the charge. - If the amount entered **exceeds the allowed limit**, the system will show a **warning**. However, you can charge **any lower amount** based on the situation. 4. **Cancel Without Charging (Optional)** - If you decide **not to charge the card**, simply select **"Cancel"** and **save the reservation.** - The card will **not** be charged, and the reservation will be updated accordingly. This process ensures a **transparent and flexible** approach to handling no-shows while protecting your restaurant’s revenue.  ![](https://help.tablein.com/hs-fs/hubfs/GIF%20Recording%202026-01-19%20at%201-22-13%20PM-gif-1.gif?width=1900&height=1080&name=GIF%20Recording%202026-01-19%20at%201-22-13%20PM-gif-1.gif)       - [Setting up the system](https://help.tablein.com/setting-up-the-system?hsLang=en#main-content) - [Get started](https://help.tablein.com/setting-up-the-system?hsLang=en#get-started) - [Table management](https://help.tablein.com/setting-up-the-system?hsLang=en#table-management) - [Opening hours](https://help.tablein.com/setting-up-the-system?hsLang=en#opening-hours) - [FAQ](https://help.tablein.com/setting-up-the-system?hsLang=en#faq) - [Accepting online bookings](https://help.tablein.com/accepting-online-bookings?hsLang=en#main-content) - [Widget Settings](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-settings) - [Widget Integration](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-integration) - [Troubleshooting](https://help.tablein.com/accepting-online-bookings?hsLang=en#troubleshooting) - [E-mail & SMS notifications](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#main-content) - [SMS notifications](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#sms-notifications) - [Email marketing](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#email-marketing) - [Reservation Management](https://help.tablein.com/reservation-management?hsLang=en#main-content) - [Reservation list](https://help.tablein.com/reservation-management?hsLang=en#reservation-list) - [Calendar](https://help.tablein.com/reservation-management?hsLang=en#calendar) - [Floor Plan](https://help.tablein.com/reservation-management?hsLang=en#floor-plan) - [Settings explained](https://help.tablein.com/reservation-management?hsLang=en#settings-explained) - [Prepayments & Events](https://help.tablein.com/prepayments-events?hsLang=en#main-content) - [No show / late cancellation fee](https://help.tablein.com/prepayments-events?hsLang=en#no-show-late-cancellation-fee) - [Prepayments and deposits](https://help.tablein.com/prepayments-events?hsLang=en#prepayments-and-deposits) - [Payments and events settings explained](https://help.tablein.com/prepayments-events?hsLang=en#payments-and-events-settings-explained) - [Payment Integrations](https://help.tablein.com/prepayments-events?hsLang=en#payment-integrations) - [Building a website](https://help.tablein.com/building-a-website?hsLang=en) - [Account & Billing](https://help.tablein.com/account-billing?hsLang=en#main-content) - [Account](https://help.tablein.com/account-billing?hsLang=en#account) - [Subscription](https://help.tablein.com/account-billing?hsLang=en#subscription) - [Invoices and Billing Information](https://help.tablein.com/account-billing?hsLang=en#invoices-and-billing-information) - [Clients & Reports](https://help.tablein.com/clients-reports?hsLang=en#main-content) - [Guest book](https://help.tablein.com/clients-reports?hsLang=en#guest-book) - [Feedback list](https://help.tablein.com/clients-reports?hsLang=en#feedback-list) - [Full reservation list](https://help.tablein.com/clients-reports?hsLang=en#full-reservation-list) - [Reports](https://help.tablein.com/clients-reports?hsLang=en#reports) - [V3 versija](https://help.tablein.com/v3-versija?hsLang=en) - [V3 version](https://help.tablein.com/v3-version?hsLang=en) [![tablein\_logo\_gold](https://help.tablein.com/hs-fs/hubfs/tablein_logo_gold.png?width=85&height=21&name=tablein_logo_gold.png "tablein_logo_gold")](https://help.tablein.com/?hsLang=en) Copyright © 2025, Tablein Inc.