The client feedback list allows you to discover each guest’s experience at your restaurant.
Tablein sends a request to the customer the day after their visit asking them for their feedback. Clients can rate the food, service, ambience, and cleanliness with a sliding scale of 1 to 10 stars, as well as offer individual comments about their experience.
This information allows you to improve the quality of every aspect of your service.
The information is organised into your feedback list, where you can view:
- Client feedback from their last visit
- The average ratings given by each guest overall visits
- For a detailed breakdown of a client’s ratings into specific categories (food, service, ambience, or cleanliness), all rated out of 10 stars, hover the cursor over the overall star rating.