--- title: How does no show/late cancellation fee work description: NOTE! This feature is supported only with the Stripe payment method!      --- [Skip to content](https://help.tablein.com/how-does-no-show/late-cancellation-fee-works#main-content) ![tablein\_logo\_gold](https://help.tablein.com/hs-fs/hubfs/tablein_logo_gold.png?width=85&height=21&name=tablein_logo_gold.png) - [Add new restaurant](https://www.tablein.com/signup) Open main navigation Close main navigation - [Add new restaurant](https://www.tablein.com/signup) - [Account access](https://admin.tablein.com/) [Account access](https://admin.tablein.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Tablein self service portal](https://help.tablein.com/?hsLang=en) 2. [Prepayments & Events](https://help.tablein.com/prepayments-events?hsLang=en) 3. [No show / late cancellation fee](https://help.tablein.com/prepayments-events?hsLang=en#no-show-late-cancellation-fee) # How does no show/late cancellation fee work **NOTE! This feature is supported only with the Stripe payment method! ** 1. #### **How Does the No-Show Fee Work for Guests?** 1. When making a reservation, guests **enter their card details** as a guarantee. The system securely saves this information without charging the card at the time of booking. 2. If the guest cancels within the allowed time frame (as per the restaurant’s policy), **no charge will be applied**. 3. If the guest **fails to show up** or cancels too late, the restaurant **reserves the right to charge the no-show fee**, as stated in the cancellation policy. 4. Guests receive an **automatic confirmation email** upon booking, which includes details about the no-show fee and cancellation policy.     - [Setting up the system](https://help.tablein.com/setting-up-the-system?hsLang=en#main-content) - [Get started](https://help.tablein.com/setting-up-the-system?hsLang=en#get-started) - [Table management](https://help.tablein.com/setting-up-the-system?hsLang=en#table-management) - [Opening hours](https://help.tablein.com/setting-up-the-system?hsLang=en#opening-hours) - [FAQ](https://help.tablein.com/setting-up-the-system?hsLang=en#faq) - [Accepting online bookings](https://help.tablein.com/accepting-online-bookings?hsLang=en#main-content) - [Widget Settings](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-settings) - [Widget Integration](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-integration) - [Troubleshooting](https://help.tablein.com/accepting-online-bookings?hsLang=en#troubleshooting) - [E-mail & SMS notifications](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#main-content) - [SMS notifications](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#sms-notifications) - [Email marketing](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#email-marketing) - [Reservation Management](https://help.tablein.com/reservation-management?hsLang=en#main-content) - [Reservation list](https://help.tablein.com/reservation-management?hsLang=en#reservation-list) - [Calendar](https://help.tablein.com/reservation-management?hsLang=en#calendar) - [Floor Plan](https://help.tablein.com/reservation-management?hsLang=en#floor-plan) - [Settings explained](https://help.tablein.com/reservation-management?hsLang=en#settings-explained) - [Prepayments & Events](https://help.tablein.com/prepayments-events?hsLang=en#main-content) - [No show / late cancellation fee](https://help.tablein.com/prepayments-events?hsLang=en#no-show-late-cancellation-fee) - [Prepayments and deposits](https://help.tablein.com/prepayments-events?hsLang=en#prepayments-and-deposits) - [Payments and events settings explained](https://help.tablein.com/prepayments-events?hsLang=en#payments-and-events-settings-explained) - [Payment Integrations](https://help.tablein.com/prepayments-events?hsLang=en#payment-integrations) - [Building a website](https://help.tablein.com/building-a-website?hsLang=en) - [Account & Billing](https://help.tablein.com/account-billing?hsLang=en#main-content) - [Account](https://help.tablein.com/account-billing?hsLang=en#account) - [Subscription](https://help.tablein.com/account-billing?hsLang=en#subscription) - [Invoices and Billing Information](https://help.tablein.com/account-billing?hsLang=en#invoices-and-billing-information) - [Clients & Reports](https://help.tablein.com/clients-reports?hsLang=en#main-content) - [Guest book](https://help.tablein.com/clients-reports?hsLang=en#guest-book) - [Feedback list](https://help.tablein.com/clients-reports?hsLang=en#feedback-list) - [Full reservation list](https://help.tablein.com/clients-reports?hsLang=en#full-reservation-list) - [Reports](https://help.tablein.com/clients-reports?hsLang=en#reports) - [V3 versija](https://help.tablein.com/v3-versija?hsLang=en) - [V3 version](https://help.tablein.com/v3-version?hsLang=en) [![tablein\_logo\_gold](https://help.tablein.com/hs-fs/hubfs/tablein_logo_gold.png?width=85&height=21&name=tablein_logo_gold.png "tablein_logo_gold")](https://help.tablein.com/?hsLang=en) Copyright © 2025, Tablein Inc. ```json { "@context" : "https://schema.org", "@type" : "VideoObject", "contentUrl" : "https://4454236.fs1.hubspotusercontent-eu1.net/hubfs/4454236/Screen%20Recording%202025-02-20%20at%204.01.15%20PM%20(1).mp4", "dateModified" : "2025-02-20T14:09:43.245Z", "duration" : "PT48S", "height" : 2160, "name" : "Screen Recording 2025-02-20 at 4.01.15 PM (1)", "thumbnailUrl" : "https://www.tablein.com/hubfs/Screen%20Recording%202025-02-20%20at%204.01.15%20PM%20(1).mp4/medium.jpg", "uploadDate" : "2025-02-20T14:09:43.240Z", "width" : 2878 } ```