- Tablein self service portal
- Prepayments & Events
- No show / late cancellation fee
How does no show/late cancellation fee work
NOTE! This feature is supported only with the Stripe payment method!
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How Does the No-Show Fee Work for Guests?
- When making a reservation, guests enter their card details as a guarantee. The system securely saves this information without charging the card at the time of booking.
- If the guest cancels within the allowed time frame (as per the restaurant’s policy), no charge will be applied.
- If the guest fails to show up or cancels too late, the restaurant reserves the right to charge the no-show fee, as stated in the cancellation policy.
- Guests receive an automatic confirmation email upon booking, which includes details about the no-show fee and cancellation policy.