How to download the guest database


The guest database can be downloaded from the manager’s account only.

  • Open your guest list
  • On the top right-hand corner, click on the “Export clients” button
  • Your database will automatically begin downloading within 3-5 seconds, to your computer
  • The database is exported as a .csv file and you can open it with MS Sheets or IOS numbers

Information is set out in columns:

  • Phone number
  • Subscribed Email – clients who have requested to receive a newsletter from you
  • Unsubscribed email – clients who didn’t check the checkbox for a newsletter Client’s name
  • Date registered – when they made their first reservation
  • Average feedback rating
  • Guest tags
  • Visits – total number of visits
  • Country of origin
  • Guest notes