How to download the guest database

The guest database can be downloaded from the manager’s account only.

• Open your guest list
• On the top right-hand corner, click on the “Export clients” button
• Your database will automatically begin downloading within 3-5 seconds, to your computer
• The database is exported as a .csv file and you can open it with MS Sheets or IOS numbers

Information is set out in columns:

• Phone number
• Subscribed Email – clients who have requested to receive a newsletter from you
• Unsubscribed email – clients who didn’t check the checkbox for a newsletter Client’s name
• Date registered – when they made their first reservation
• Average feedback rating
• Guest tags
• Visits – total number of visits
• Country of origin
• Guest notes