How to re-send confirmation email?

If the guest has called you to change the date, time or number of guests, you can change the information and forward a new confirmation email. Also, if the client didn’t receive the confirmation email, then you can re-send it.

However, before you do, double-check that their email address is correct. Even if a guest entered the email address themselves, they sometimes make mistakes.

  • Open the reservation you want to adjust;
  • Change the information (email, guest, date, time) or if nothing, if you just want to re-send the email and you don't need to change anything;
  • Select re-send (at the bottom of the reservation window);
  • Click Save.

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