---
title: Reservation confirmation
description: You can choose whether you want to have online reservations automatically confirmed, if you prefer to confirm reservations yourself manually or require your guests to re-confirm each booking. By defau
---

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1. [Tablein self service portal](https://help.tablein.com/?hsLang=en)
2. [Accepting online bookings](https://help.tablein.com/accepting-online-bookings?hsLang=en)
3. [Widget Settings](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-settings)

# Reservation confirmation

### Reservation Confirmation Settings

At **Widget settings**, you can select the **Reservation confirmation type**, which can be:

- **Automatic confirmation** (default)
- **Manual confirmation by the restaurant**
- **Manual confirmation by the guest**

<https://admin.tablein.com/settings/online-reservations/widget-settings>

### Automatic Confirmation

- Reservations are instantly confirmed
- The guest receives a confirmation email (and an optional SMS)
- The reservation status is displayed as **Confirmed**
- If you use **prepayments**, the guest also automatically receives a **Prepayment email**

**[![EDA Amstelveen B.V. 2025-09-15 at 3.24.08 PMhttps://admin.tablein.com/settings/online-reservations/widget-settings](https://help.tablein.com/hs-fs/hubfs/EDA%20Amstelveen%20B.V.%202025-09-15%20at%203.24.08%20PM.png?width=670&height=235&name=EDA%20Amstelveen%20B.V.%202025-09-15%20at%203.24.08%20PM.png)](https://admin.tablein.com/settings/online-reservations/widget-settings)**

### Manual Restaurant Confirmation

- Reservations remain **Pending** until you approve or decline them
- The guest first receives an email stating that the restaurant has received the request and is reviewing it
- Once you change the status to **Confirmed** or **Cancelled**, the guest receives a follow-up email

**Tip:** If you use this option, we recommend enabling **Always pre-selection notification** in [reservation settings](https://admin.tablein.com/settings/calendar-and-list/settings). This way, the email notification is pre-selected automatically—you only need to change the status from Pending to Confirmed

![Tablein Demo restaurant (Main street) 2025-09-15 at 3.43.39 PM](https://help.tablein.com/hs-fs/hubfs/Tablein%20Demo%20restaurant%20(Main%20street)%202025-09-15%20at%203.43.39%20PM.png?width=670&height=380&name=Tablein%20Demo%20restaurant%20(Main%20street)%202025-09-15%20at%203.43.39%20PM.png)

### Manual Guest Confirmation

- Guests must re-confirm their reservation themselves
- The guest instantly receives a **Pending reservation** email/message
- A set time before the reservation, they receive an **Approval email** with a link to confirm
- You can choose how many hours/days before the booking the approval request is sent
- If a reservation is made less than the set time before arrival, it will be automatically confirmed
- If the guest does not re-confirm, the reservation remains in **Pending** status

![Tablein Demo restaurant (Main street) 2025-09-15 at 3.26.16 PM](https://help.tablein.com/hs-fs/hubfs/Tablein%20Demo%20restaurant%20(Main%20street)%202025-09-15%20at%203.26.16%20PM.png?width=670&height=282&name=Tablein%20Demo%20restaurant%20(Main%20street)%202025-09-15%20at%203.26.16%20PM.png)

 

### ![Tablein Demo restaurant (Main street) 2025-09-15 at 3.41.36 PM](https://help.tablein.com/hs-fs/hubfs/Tablein%20Demo%20restaurant%20(Main%20street)%202025-09-15%20at%203.41.36%20PM.png?width=670&height=268&name=Tablein%20Demo%20restaurant%20(Main%20street)%202025-09-15%20at%203.41.36%20PM.png)

### Important

All emails mentioned above can be customized in your [Email Notifications](https://admin.tablein.com/settings/notifications/email-settings) **Settings**.

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    - [Widget Settings](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-settings)
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    - [No show / late cancellation fee](https://help.tablein.com/prepayments-events?hsLang=en#no-show-late-cancellation-fee)
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