SMS notifications
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      1. Tablein self service portal
      2. E-mail & SMS notifications
      3. SMS notifications

      SMS messages to your customers

      If you want to send SMS messages to your clients please follow these steps to set up your SMS notifications:

      • In your Tablein account, go to your SMS notifications;
      • Turn ON “enable SMS messages”;
      • Select which SMS you would like to send to your customers: 
        • Confirmation SMS – sent immediately if automatic confirmation is selected
        • Reminder SMS – this text message is sent one day before the customer’s visit at 12:00 (12 p.m.) o’clock (If the reservation was made three or more days before the reservation date)
        • Feedback SMS – a message is sent out the day after the reservation if the reservation status has been changed to arrived
        • No-show SMS – a message is sent as soon as the reservation status is changed to no-show and saved
        • Table’s ready SMS – sent instantly when the checkbox “table ready” is selected and save
      • Add your restaurant name as the sender name. It should be your company name or brand as the Sender ID when sending one-way SMS messages. Sender IDs may be up to 11 characters. Do not use special Characters (e.g. @&$*)
        sender-name
      • Select if you or your staff wants to get SMS notifications about new reservations and/or cancelled reservations and add your phone number (only one available). But please note that SMS notifications are for the extra charge, and you will receive emails about reservations for free.
      • Click Save;