Phone number required
Tablein system saves guests by their phone number, so it is better to add a reservation without phone number rather than use a fake number or the restaurant’s phone number. Otherwise, system will update guest information to latest added information and will change guest name, email address and might send notifications to a wrong person.
You can make it a requirement for your staff to add a guest’s phone number, as well as their name, when making a reservation on Tablein.
Open Reservation settings and switch "Phone number required" option ON if you require a phone number for all reservations. This only affects reservations that are made on the phone or in person, as reservations made online already require a phone number.
If you do wish to require a phone number for each phone reservation, please make sure, that staff are aware of this.
Here’s how to control the required phone number status:
- Open reservation settings, find the option Required phone number
- Toggle to left if you don’t require a phone number for bookings
- Toggle to the right if you do require a phone number for every booking
- Click Save