User accounts

As a manager, only you can set up and manage all system settings and access your customer database. However, you will need to create one or several staff accounts for your staff members, so that they are able to operate the reservations system.

Staff accounts are limited-access accounts:

  • Read-only users can only overview reservations, but not add or edit them
  • Users who can take, review or manage bookings
  • Users can block online bookings for a single day via the Calendar or Floor plan, but cannot block a period
  • Users have access to the guest list, but cannot download the database
  • Users have access to the reservation and feedback lists
  • With your permission, users can review reports
  • Users cannot change your system settings

How to add new users

  • Open your settings
  • Open User Accounts from the sidebar menu
  • Click Add New User button on the bottom of the page
  • You can create accounts with one email and a password, either for each member of staff that needs access or for the entire shift.
  • Write all names separated with commas, then click add to apply the names
  • If you have more than one restaurant location, you can select which restaurants will be available for each user
  • Select the language for their account
  • Save

When waiters manually add a new reservation, they can choose their name from the list. This way you’re able to identify who made the reservation, should there be any queries.