V3: Booking policy

Important: This booking policy feature is not available in the old widget version. You can access the new widget integration here: Widget Integration

About Integration:

To create or update your booking policy, please log in to admin.tablein.com and navigate to the Policies and Terms section here: Policies and Terms.


When creating your booking policy, ensure that you select the following key information fields (these are mandatory):

  • Hold table for late arrivals
  • Children policy
  • Pets policy
  • Wheelchair access
  • Reservation cancellation policy

Optional Information:
The following fields are optional and are not selected by default (you can choose to include them in your booking policy if desired):

  • Dress code
  • Secure reservation
  • Group reservations
  • Service fee
  • Bill handling
  • Kitchen closing time

If you need additional options, please contact us at support@tablein.com with the details, and we will add them for you.

Adding Full Booking Policy:

Once you've selected the necessary options, please add the full booking policy details. The policy will be displayed in the widget according to the selected language. If an option is missing or you want to turn off certain languages, please choose the available options in the Time and Language Settings section under Widget and Notifications Languages.

Note: We are currently working on translations for the updated widget. If your preferred language is not available, please contact us via live chat, and we will assist you.

Previewing the Widget with Your Booking Policy:

To preview the widget with your booking policy, go to the Widget Integration page, select the widget language, copy the URL, and open it in a browser.