V3: Email editing

📢 Attention!

If you are not receiving updated emails, your plugin and settings have not been updated yet. Please contact us via email for an update.

You can adjust your email settings here: Email notification settings

Managing Email Notifications

With this update, you can choose which email notifications your restaurant receives. These emails now include:

• Guest tags & visit history
• Additional widget fields
• Other reservation-related details

You can enable notifications for the following events:
✅ New reservations – Get notified when a customer books online.
✅ Modified reservations – Receive updates when changes are made.
✅ Canceled reservations – Stay informed about canceled bookings.
✅ Waiting list notifications – Be alerted when guests join the waitlist.
✅ Guest feedback – Get notified when customers leave a review.

All email notifications are optional. To send emails to multiple recipients, separate email addresses with a comma.

You can manage your email settings by visiting: Email Editing Settings

1. Booking Policy

How to enable it: Select the "Show Booking Policy" option and add your booking policy in the settings.

Adding a booking policy at the bottom of emails helps guests understand key rules before their visit, reducing potential conflicts. This section is especially useful if your restaurant has:
✔ Age restrictions (e.g., "No children under 10 years old")
✔ Pet policies (e.g., "Pets are not allowed indoors")
✔ Dress code requirements (e.g., "Smart casual attire required")
✔ Reservation conditions (e.g., "Late arrivals over 15 minutes may forfeit their table")

2. Modify & Cancel Button

•  Allows guests to adjust or cancel their reservation directly from the email.
• Set a time limit before the reservation when changes are allowed (e.g., "Edits allowed up to 2 hours before arrival").
• If the time limit is exceeded, guests will be prompted to call the restaurant instead
•  If you do not want to allow reservation changes, set a very long time limit in the plugin settings, e.g., 12,000 minutes.
  
  

3. Additional Information Section

✔ Use this space to communicate important details such as:

• Upcoming events
• Parking instructions
• Directions to the restaurant
• Special menu announcements

✔ This section appears below the restaurant contact details in the email.

📌 Tip: This is an excellent way to promote special events and offers while keeping guests well-informed.

4. Links Section

✔ Add quick-access links to your:

• Menu
• Events
• Website
• Other useful pages

✔ Guests can click these links directly from the email for more information.

📌 Advice: Include an "Additional Information" section to give context to the links.

Editing an Email Template

• Choose your preferred language before editing.
• If translations are missing, contact support@tablein.com.
• Select an email, click to open, and edit the text.
• Do not modify system codes (e.g., #reservation_details, #date) as they insert dynamic reservation details.
• Replace only with constant text like your restaurant name or phone number.

3. How to Add System Codes

• Click on the available codes below the editor, or
• Type #res... to see suggestions.

4. Preview & Save Changes

• Click Preview to check edits.
• Use Restore to Default to reset.
• Click Save to apply changes.

📩 Need help? Contact support@tablein.com.