--- title: Waiting list for widget description: Available Only with Widget Release V3. You can find the widget code on the V3 Widget Integration Page or contact our support team via live chat. --- [Skip to content](https://help.tablein.com/waiting-list-for-widget#main-content) ![tablein\_logo\_gold](https://help.tablein.com/hs-fs/hubfs/tablein_logo_gold.png?width=85&height=21&name=tablein_logo_gold.png) - [Add new restaurant](https://www.tablein.com/signup) Open main navigation Close main navigation - [Add new restaurant](https://www.tablein.com/signup) - [Account access](https://admin.tablein.com/) [Account access](https://admin.tablein.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Tablein self service portal](https://help.tablein.com/?hsLang=en) 2. [Accepting online bookings](https://help.tablein.com/accepting-online-bookings?hsLang=en) 3. [Widget Settings](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-settings) # Waiting list for widget **Available Only with Widget Release V3.** You can find the widget code on the [V3 Widget Integration Page](https://admin.tablein.com/settings/online-reservations/widget-integration) or contact our support team via live chat. --- ### How It Works **Activating the Waiting List:** - When you activate the Waiting List feature in your [widget settings](https://admin.tablein.com/settings/online-reservations/widget-settings), guests will see an option **to join the waiting list** if all reservation times are booked. - - When all times are fully booked, the widget will display **a clock icon** next to unavailable times. - Guests can click this time to join the waiting list. They will enter their details and see a confirmation message: "**Added to waiting list**." and receive SMS message (if selected). Email notifications will be available soon. ![waiting list](https://help.tablein.com/hs-fs/hubfs/Screenshot%202024-09-05%20at%2015.25.35.png?width=677&height=459&name=Screenshot%202024-09-05%20at%2015.25.35.png)   **Managing Reservations:** - New reservations from the waiting list will appear in your list and calendar. - The system automatically assigns any available table. You can move this reservation anywhere or find it on waiting list sidebar. Confirmed reservations will be moved on top. - When a table becomes available, contact the guest to confirm their availability. - You may suggest alternative tables or options, then update the reservation and instantly confirm or cancel it. ![waitlist](https://help.tablein.com/hs-fs/hubfs/Screenshot%202024-09-05%20at%2015-43-40-png.png?width=688&height=326&name=Screenshot%202024-09-05%20at%2015-43-40-png.png) --- ### How to Activate/Deactivate the Waiting List Go to your [widget settings](https://admin.tablein.com/settings/online-reservations/widget-settings) and toggle the "Activate the widget's waiting list" option to enable or disable the feature. **Setting Up SMS Notifications:** - If you want to send SMS notifications, go to the SMS Settings page. - Enable SMS, add a sender name, and select the "Waiting List" SMS template. - Learn more about SMS pricing here. Please note that some countries have restrictions on SMS messaging and may require additional approval. If you don't receive SMS messages, contact us at support@tablein.com for assistance with the approval process. --- ### Additional Information - **Closed Days and Online Booking Blocks:** - The "Join Waiting List" button **will not appear** if your restaurant is closed or if you've blocked online bookings using the "Block Online Bookings" option. - If you want guests to join the waiting list on such days, block the day using the "Blocked" reservation status. The system will recognize this as a reservation and allow guests to join the waiting list. - **Guest Limits:** - If you've set a guest limit per time slot or day, the waiting list option will not appear.     - [Setting up the system](https://help.tablein.com/setting-up-the-system?hsLang=en#main-content) - [Get started](https://help.tablein.com/setting-up-the-system?hsLang=en#get-started) - [Table management](https://help.tablein.com/setting-up-the-system?hsLang=en#table-management) - [Opening hours](https://help.tablein.com/setting-up-the-system?hsLang=en#opening-hours) - [FAQ](https://help.tablein.com/setting-up-the-system?hsLang=en#faq) - [Accepting online bookings](https://help.tablein.com/accepting-online-bookings?hsLang=en#main-content) - [Widget Settings](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-settings) - [Widget Integration](https://help.tablein.com/accepting-online-bookings?hsLang=en#widget-integration) - [Troubleshooting](https://help.tablein.com/accepting-online-bookings?hsLang=en#troubleshooting) - [E-mail & SMS notifications](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#main-content) - [SMS notifications](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#sms-notifications) - [Email marketing](https://help.tablein.com/e-mail-sms-notifications?hsLang=en#email-marketing) - [Reservation Management](https://help.tablein.com/reservation-management?hsLang=en#main-content) - [Reservation list](https://help.tablein.com/reservation-management?hsLang=en#reservation-list) - [Calendar](https://help.tablein.com/reservation-management?hsLang=en#calendar) - [Floor Plan](https://help.tablein.com/reservation-management?hsLang=en#floor-plan) - [Settings explained](https://help.tablein.com/reservation-management?hsLang=en#settings-explained) - [Prepayments & Events](https://help.tablein.com/prepayments-events?hsLang=en#main-content) - [No show / late cancellation fee](https://help.tablein.com/prepayments-events?hsLang=en#no-show-late-cancellation-fee) - [Prepayments and deposits](https://help.tablein.com/prepayments-events?hsLang=en#prepayments-and-deposits) - [Payments and events settings explained](https://help.tablein.com/prepayments-events?hsLang=en#payments-and-events-settings-explained) - [Payment Integrations](https://help.tablein.com/prepayments-events?hsLang=en#payment-integrations) - [Building a website](https://help.tablein.com/building-a-website?hsLang=en) - [Account & Billing](https://help.tablein.com/account-billing?hsLang=en#main-content) - [Account](https://help.tablein.com/account-billing?hsLang=en#account) - [Subscription](https://help.tablein.com/account-billing?hsLang=en#subscription) - [Invoices and Billing Information](https://help.tablein.com/account-billing?hsLang=en#invoices-and-billing-information) - [Clients & Reports](https://help.tablein.com/clients-reports?hsLang=en#main-content) - [Guest book](https://help.tablein.com/clients-reports?hsLang=en#guest-book) - [Feedback list](https://help.tablein.com/clients-reports?hsLang=en#feedback-list) - [Full reservation list](https://help.tablein.com/clients-reports?hsLang=en#full-reservation-list) - [Reports](https://help.tablein.com/clients-reports?hsLang=en#reports) - [V3 versija](https://help.tablein.com/v3-versija?hsLang=en) - [V3 version](https://help.tablein.com/v3-version?hsLang=en) [![tablein\_logo\_gold](https://help.tablein.com/hs-fs/hubfs/tablein_logo_gold.png?width=85&height=21&name=tablein_logo_gold.png "tablein_logo_gold")](https://help.tablein.com/?hsLang=en) Copyright © 2025, Tablein Inc.