Billing & Subscription Information

Billing & Subscription Information

First Payment

Your first subscription payment will be charged as soon as you enter your payment details and confirm your subscription.

Ongoing Billing Cycles

• Starter, Growth, and Success plans: billed every 30 days.

  • Payments are charged on the same calendar day each month as your first payment.

• Success 12 (Annual) plan: billed once every 12 months.

  • Your card will be charged automatically on the same day as your first payment.

What’s Included in Your Bill

Starter or Growth Plan

Your monthly bill may include up to five components:

1. Subscription plan

2. Additional reservations (if you exceed your monthly reservation limit: 50 for Starter, 150 for Growth)

3. Michelin Guide reservations (if used, in selected markets)

4. SMS messages (optional, based on usage in the previous billing period)

5. Processing fee

   • EUR: 1.75%

   • GBP: 2.75%

   • USD: 3.15%

Success Plan

Your monthly bill may include up to four components:

1. Subscription plan

2. Michelin Guide reservations (if used, in selected markets)

3. SMS messages (optional, based on usage in the previous billing period)

4. Processing fee

   • EUR: 1.75%

   • GBP: 2.75%

   • USD: 3.15%

SMS Charges

If you use our SMS service, you may receive separate charges every few months, covering only SMS usage.

Tracking Your Usage

You can always follow your usage on the Subscription page:

• Number of reservations and whether your monthly limit has been reached

• SMS usage and the total cost of all SMS messages
  
  

Updating Your Payment Method

To update your payment card:

1. Go to the Subscription page

2. Scroll to the bottom

3. Add your new card details

Invoices

• All invoices are sent instantly once a payment is charged.

• You can also view and download past invoices anytime from your Invoice Settings page.