Requesting a deposit for phone reservations

To create a new reservation and ask for prepayment, please follow these actions:

1. Open the Calendar or Reservation list.
2. Create a new reservation by either dragging on the calendar or using the Reservation button.
3. Change the booking status to Pending.
4. Choose the relevant Special offer from the dropdown menu.
5. Fill out all the fields:
   • Number of guests
   • Time
   • Name
   • Phone number
   • Email address (capturing the email address is a must, as prepayment details will be sent to this address)
     
     
6. Click Save.

The customer will automatically be sent an email with the prepayment details.

Note: If you click Save before changing the status to Pending, please reopen the reservation, change the status to Pending, and tick the “Re-send” box.